Effective Date: October 4, 2025
Last Updated: October 4, 2025
Quick Summary
At 24Hour Locksmith Queens, your privacy, trust, and security are our top priorities. We collect only the information necessary to deliver our locksmith services, improve your experience, and communicate effectively.
We never sell or rent your personal data to anyone.
1. Information We Collect
1.1 Information You Provide
When you contact us or request locksmith services, we may collect:
Contact Information: Name, phone number, and email address
Service Address: Location where locksmith service is requested
Service Details: Type of service (e.g., residential, commercial, automotive, or emergency)
Payment Information: Billing or payment details required to process service payments
1.2 Information Automatically Collected
When you visit our website, we may automatically collect:
Analytics Data: IP address, browser type, pages viewed, and time spent on our site
User Behavior Data: Clicks, scrolling, and interaction patterns through analytics tools
Cookies: Small files stored on your device to enhance website performance and functionality
2. How We Use Your Information
We use your data to provide and improve our services, including:
Service Fulfillment: Scheduling, dispatching, and completing locksmith services
Customer Communication: Confirming appointments and providing service updates
Secure Payment Processing: Completing transactions safely and efficiently
Website Optimization: Monitoring performance and user experience through analytics
Marketing & SEO Analysis: Measuring ad and website effectiveness to reach more customers in Queens
3. Microsoft Clarity and Google Analytics
Our website uses Microsoft Clarity and Google Analytics to understand how visitors interact with our pages.
These tools collect anonymous data such as:
Clicks, scrolls, and navigation patterns
Time spent on each page
Technical data like browser type or screen resolution
This information helps us improve our design, content, and user experience.
For more details, please review:
4. Information Sharing
24Hour Locksmith Queens does not sell, rent, or trade your personal data.
We may share limited information only with:
Trusted Partners: Such as payment processors, hosting providers, or analytics platforms assisting with service operations
Legal Authorities: When required by law, subpoena, or to comply with government requests
Emergency or Fraud Prevention: When necessary to ensure customer safety or prevent unlawful activity
5. Data Security
We take your privacy seriously and use multiple security measures to protect your information, including:
SSL encryption for all website data transmissions
Secure, PCI-compliant payment processing
Restricted employee access to customer data
Regular software updates and security audits
Although we take every precaution, no online system is 100% secure. By using our services, you acknowledge this inherent risk.
6. Your Privacy Rights
You have the following rights concerning your personal information:
Access: Request a copy of the information we hold about you
Correction: Update or correct inaccurate data
Deletion: Request deletion of your data (where legally permissible)
Opt-Out: Unsubscribe from promotional messages at any time
Data Portability: Receive your information in a standard, machine-readable format
To exercise your rights, contact us using the details below.
7. Cookies and Tracking Technologies
Our website uses cookies to:
Enhance user experience and website performance
Track usage statistics for improvement
Personalize content and marketing efforts
You can manage or disable cookies in your browser settings. Please note that some site features may not function properly if cookies are turned off.
8. Third-Party Services
We use trusted third-party platforms to improve our website and operations, including:
Google Analytics – to analyze website performance and traffic
Microsoft Clarity – to study user behavior and optimize page layout
Google Ads – to measure marketing effectiveness and reach new customers
Each provider follows its own privacy practices. Please review their respective privacy policies for details.
9. Children’s Privacy
Our website and services are not intended for children under 18 years of age.
We do not knowingly collect or store personal information from minors.
If you believe a minor has shared personal data with us, please contact us immediately, and we will remove it.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date. Continued use of our services means you accept the updated policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Request deletion of your personal information
Opt-out of the sale of your data (we do not sell personal information)
Exercise privacy rights without discrimination or penalty
To exercise your CCPA rights, please contact us directly.
12. Contact Us
For questions, requests, or privacy-related concerns, please contact:
24Hour Locksmith Queens
📍 Serving all neighborhoods in Queens, NY
📞 Phone: (646) 543-7472
📧 Email: info@24hour-locksmith-queens.com
🌐 Website: https://www.24hour-locksmith-queens.com
By using our website or contacting 24Hour Locksmith Queens, you agree to the terms of this Privacy Policy.